If you’ve thought about switching your Roseville property management partner, there’s probably a good reason for it.
Maybe you’re not having the experience you expected. Sometimes, you’ll be sold a lot of promises, but when it comes to delivering…your team seems to fall short. Or, maybe there are problems with communication or accounting. Maybe your maintenance bills are skyrocketing and your property managers aren’t doing anything to keep them contained. Are your tenants leaving after every lease period ends, creating extra vacancy and turnover costs?
Change is sometimes difficult. But, when it comes to the leasing, management, and maintenance of your most valuable assets, you have to remain flexible. You need a Roseville property management team that can help you earn more and spend less on your rental properties. You need experienced professionals who can help you make smart decisions and grow your portfolio.
Don’t hesitate to switch management companies if things are not going well. It’s not as difficult as you think, and you’ll find you can achieve much better results when you upgrade your property management services.
Here are some of the biggest indicators that it’s time to look elsewhere for high-quality property management in Roseville.
Bad Property Management Communication Is Unacceptable
If your property management company does not communicate responsively and transparently, you need to consider a new property manager. Communication is an essential part of building trust. It keeps your relationship open and balanced. When your property managers are not accessible to you, they likely aren’t available to your residents, either. That’s a problem.
Everyone is busy and if phone calls aren’t answered right away, that’s understandable. But, you should get that phone call returned as soon as possible. Messages and texts should not be left unread. When you have questions, you need to trust that they’ll be answered.
It’s easier than ever to communicate. Most management companies provide a portal and if you have a good relationship with a property manager, you can get in touch pretty easily. Don’t settle for bad communication. It will end up costing you money and causing delays in everything from leasing to maintenance.
Maintenance Problems Are Costly
Maintenance is an expensive part of owning a rental property. There’s not much that can be done about the increase in supplies and labor. However, you should rely on your Roseville property manager to keep costs contained and to invest in preventative maintenance so those expensive emergency repairs are not necessary too often.
You also expect access to a team of qualified, licensed, and insured vendors and contractors.
If your property manager is struggling to provide sound, affordable maintenance, you should consider finding someone else to work with. Maintaining your rental property requires the right network and an understanding of how properties work. It also requires good tenant relationships and a sense of urgency, especially when habitability or safety issues are concerned.
If you’ve noticed that maintenance costs are higher but you don’t know why, ask for an explanation. If there’s a lot of deferred maintenance that’s causing you to pay more for repairs that should have been made months ago, ask about a plan to prevent this in the future.
Don’t let maintenance worries take on a life of their own. You need:
- Preventative maintenance plans.
- Good maintenance budgeting and projecting.
- Cost-effective, professional vendors.
- Complete transparency so you know what work is being done and why.
Maintenance issues left unattended or sloppily handled will only frustrate you and reduce your ROI. Look for a management company that can provide high-quality maintenance services.
Rental Property Accounting Must Be Transparent and Accurate
You should expect accurate, detailed, and transparent accounting statements and reports.
With today’s property management software and technology, this should be completely automated. There’s no excuse for not having access to information about your income and expenses.
Good management companies have the tools and resources to deliver online statements every month when your rent is paid. You should find it easy to review all of the income and expenses associated with your property or your portfolio, and you should have any questions or concerns addressed immediately.
You should know exactly what you’re being charged, why you’re being charged, and when you’re being charged. Don’t settle for hidden costs or fees that show up in your accounting statements. If rent isn’t being paid on time, you need an explanation.
Roseville property managers need to be good financial stewards. If you cannot trust them with your money, you absolutely should not be trusting them with your investment property.
Trouble With Roseville Tenants
You want your management company to place well-qualified tenants who can be counted on to pay rent on time, take care of your property, and follow the terms of the lease agreement. You want stable tenants who are likely to renew their lease agreements.
Expect rigorous tenant screening that’s legally compliant, thorough, and well-documented. If you’re finding that the tenants your property manager has placed are falling behind in rent or leaving property damage behind or disputing every charge against their security deposits, you probably don’t have a management company that’s good at tenant screening or tenant communication.
There shouldn’t be evictions or lawsuits. There shouldn’t be a lot of turnovers, either.
You need good tenants if you want to have a good rental experience. Don’t be afraid to switch management companies if you seem to be losing tenants or losing money in security deposit disputes, property damage, and eviction court fees.
California Rental Laws
California has some of the strictest rental laws in the country, and if your Roseville property management company is not up to date and educated on these laws, you could find yourself getting into legal trouble. There’s fair housing, statewide rent control, just cause evictions, Section 8 tenants to be considered, habitability requirements, and security deposit laws.
When you notice that mistakes are made or a tenant is going to court with a strong security deposit dispute, you need to re-think your management.
We know change can be difficult, but if you’re looking for better Roseville property management, we’re here to help with the transition. Contact our experienced team at Action Properties.
