Hiring a Roseville property manager is a strategic first step in earning more on your rental property. It’s also a great idea if you’re planning to grow your portfolio or invest in real estate for the first time.But, how do you know you’re hiring the right management company? You have to spend some time researching who they are and how they work online. Then, you have to schedule some time to talk to them. You should have a lot of questions prepared for the interview process. We have a list of five questions that we believe are the most important things you can ask before you hire a Roseville property manager.
1. How Will You Communicate?
You need a strong relationship in place with your property manager, and every good relationship starts with good communication. You’ll need to know what you can expect in terms of communication from your property manager.
Most management companies use online portals to keep their clients informed of how things are going at their property. This is a great use of technology. If you need more than a monthly accounting statement, however, make sure the property manager is prepared to meet your needs.
At Action Properties, we make responsiveness a priority. Our team members answer the phones and we respond to messages and questions right away.
Tenant communication is also important because it contributes to tenant retention and ensures maintenance issues are taken care of right away.
2. Describe Your Leasing Process. How Do You Choose Tenants?
Tenant screening is an essential part of identifying, placing, and retaining great residents. Get an idea of how the property manager will market your home, manage showings, and evaluate applications. You should ask for and receive a copy of their rental criteria. Ask what’s included in the screening process and how it complies with state, federal, and local fair housing laws.
3. How Will You Save Me Money?
One of the best reasons to work with a Roseville property manager is to ensure your expenses are kept to a minimum. Your property manager should have plans in place to keep emergency maintenance costs down, limit vacancy, and retain tenants. Ask how they protect your property from tenant damage and what they do to maximize your rental value.
4. Who Performs Maintenance on my Roseville Rental Property?
Roseville property management companies should have excellent relationships in place with vendors and contractors who can perform routine, emergency, and preventative maintenance at your investment property. You want to know they’re working with licensed, insured professionals who have experience making cost-effective repairs.
Some management companies use their own in-house maintenance staff and others outsource everything they need. You might find a property manager that does both. Make sure you understand the process and how it serves your rental property.
5. What Makes You Different from Other Roseville Property Managers?
Just about every management company you talk to can be trusted to place tenants, collect rent, and respond to maintenance. You want to know why the company you’re about to hire is special. What can they do for you that their competition cannot? This is perhaps the most important question you will ask.
While these are five of the most important questions you can ask, you should follow up with additional questions and topics that will make you feel good about the Roseville property management company you’re about to work with.
We would be happy to answer all of these questions and talk about our experience with investment properties like yours. Please contact us at Action Properties.
